Contact Us

Have a question, issue, or suggestion? Please send us an email and we'll get back to you as soon as possible.

How to Report an Issue

To help us understand and resolve your issue quickly, please include the following information in your email:

1. Solutions you've triedLet us know what troubleshooting steps you've already attempted.
2. System information Please provide the current version of Doco Translate, your macOS version, and your Mac model.
3. Describe the issue in detail Include specific steps to reproduce the problem. Screenshots or screen recordings are highly appreciated.

The more details you provide, the faster we can help you resolve the issue.

How to Submit a Suggestion

We welcome your ideas to make Doco Translate better! When submitting a suggestion, please:

1. Describe your idea clearly Explain what feature you'd like to see and how it would help your workflow.

For suggestions, you don't need to include system information or troubleshooting steps.